We aim to keep booking clear and simple. These guidelines explain what to expect when making a reservation.
Choose your destination, dates and preferred room type. You will be asked to provide your payment details to confirm the booking. A confirmation email will be sent once the transaction completes.
We accept major credit and debit cards. In some cases, your bank may require additional verification.
Note: A pre-authorization may be held on your card for the total amount prior to arrival.
If you need to change the dates or room type, check your booking details page for the available options.
Need help with an existing booking? Contact our support team with your booking reference.
Email: support@elonhotels.com
Phone: +94 111 112 34
Yes, you can book on behalf of another guest. Make sure the guest’s name matches their ID at check-in.
Contact the hotel directly to let them know. Many hotels will hold your room for late arrivals.
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